Meet the Pros:
Ed Miles - Sr. Partner & Chief Consultant
Ed was born and raised on a farm in Louisville, KY where he learned the value of hard work, family and community. He graduated from the University of Louisville with a degree in Finance where he also played baseball. Ed was drafted by the Chicago White Sox in June 1981, 12th round. In 1984, due to a career ending injury, he switched gears to Finance. By 1990, Ed became the youngest National Sales Director with Citibank. Four short years later he formed his own mortgage operation, eventually selling the company to a Wintrust subsidiary in 2003.
Ed has invested heavily in Real Estate developments over the last 20 years. In 2019 he became involved with new ownership of RE/MAX Properties Northwest and developed a new team within the RE/MAX umbrella – The PowerPro Team - with the dedication to providing our clients with full-service and 5-star real estate experience under one roof. Let the Power of the Pro help you sell, purchase, and/or finance a home - in one interconnected system. From small to multi-million-dollar deals, The PowerPro Team works with all clientele.
With 39 years of Finance and Real Estate experience alongside his commitment and work ethic developed during his time as a Major League baseball player, there is no one better to go to “bat” for you.
Steve Bollman - Sr. Partner & Director of Financing
Throughout his career in the mortgage industry, Steve gained extensive experience in various areas such as loan processing, underwriting, compliance, governance, product and pricing management, general office and branch management, sales management, loan originator training, and personal loan origination production. In 2006, Steve restarted a mortgage operation in the Chicago Loop after leaving Wintrust Bank. He worked diligently to build the company until 2009 when the industry suffered a collapse, and he diverted his experience to work at a 501(c)(3) non-profit organization.
From 2009 to 2020, he served as the President of the National Association for Debt Education & Assistance (NADEA), a non-profit organization that provides financial education and consumer credit counseling. Additionally, he played a key role in getting NADEA approved for counseling services to veterans by the Veterans Administration. From 2010 to 2020, they were able to purchase over three hundred properties directly from FNMA and Bank REO’s, rehabbing them through their network of investors. This allowed them to turn these properties into community assets and increase the stock of affordable housing for low-to-moderate-income, working families.
In 2020, he joined RE/MAX Properties Northwest, where he provided support to the managing broker, managed accounting, payroll, administrative oversight of support staff, and RE/MAX franchise management. Currently, Steve is part of the Expert Lending Group, where he will be heading sales and processing support, including loan origination.
His role involves providing guidance for realtor customer service and in-house loan originators within the RE/MAX offices. Steve strives to be working closely with the Realtors to provide a seamless transaction system that promotes quick and efficient closings.
Brittny brings several years of experience as a real estate agent alongside a wide array of skills including marketing, operations management, and client coordination. In her first year selling homes, Brittny was the state’s top-selling rookie agent at a national brokerage.
Her passion is people and she loves to help others no matter where they are on their home journey. From first-time home buyers to seasoned investors, Brittny listens to our clients while giving honest and educated advice for one of the most important decisions some will ever make. With RE/MAX Properties Northwest’s PowerPro Team, Brittny has the backing of a highly acclaimed brokerage alongside access to a network of professionals and cutting-edge tools.
You're not just getting a PRO, but a dedicated partner who is passionate about helping our clients succeed.
Brittny Fisher - Director of Operations & Real Estate Broker
Brandon’s professional experience started over 20 years ago as he began working nights and weekends with his father in the family remodeling business. Through this experience, Brandon learned skills in plumbing, electrical, HVAC, framing, and more. During this time, Brandon obtained a degree in Computer-Aided Design (CAD), fostering a commitment to precision and technological proficiency. His educational background has uniquely positioned him with direct experience in land surveying and structural analysis. This multifaceted knowledge and experience obtained over more than two decades allows him to approach remodeling projects with a holistic understanding of design, functionality, and structural integrity.
Brandon is the lead supervisor and part of the ownership team at Rebuild Pro Services, a PowerPro subsidiary, which has completed projects ranging from $20,000 up to $1,500,000 since 2018. Project areas have included Barrington, Northfield, Lakeview, and several projects on multi-units in South Shore, two of which were FHA 203K renovations.
Whether tackling plumbing challenges, handling intricate electrical work, or overseeing complex construction projects, Brandon brings a rare blend of youth, knowledge, and hands-on experience to every project. He is known for his calm demeanor no matter the issue, his attention to detail, and customer-centric mindset.
Brandon is Pro with a commitment to client satisfaction and passion for creating spaces that will stand the test of time.
Brandon Balasa - Director of Construction
Patricia Goddard - Design & Staging Expert
Juan Gonzales - Senior Field Coordinator
Juan is a seasoned professional with over four decades of dedicated experience in the landscaping, construction and remodeling industry. He has honed his skills and expertise to become a trusted PowerPro partner for his clients.
Juan began with hands-on work, and over the years, he has brought his skills to work on numerous projects, ranging from residential renovations to unique landscaping. His keen eye for detail, commitment to quality, and a deep understanding of materials and techniques make him the go-to expert for any construction or remodeling endeavor. Juan is a known master of hardscapes and softscapes alike.
Juan Gonzales is your trusted PowerPro expert for turning your vision into reality, one project at a time.